Chief of Staff for US D2C Supplement Brand (Remote)
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
About our Client
They're a direct-to-consumer subscription brand that has gone from zero to a multiple nine-figure run rate in under three years — completely bootstrapped, with a small, lean team spread across the globe. No outside capital, no board, no bureaucracy. We sell across our own D2C site, Amazon, and TikTok Shop, with a subscription retention engine underneath it all.
They grew fast enough that structure never caught up with scale. That is the problem this role exists to solve.
The role
The CEO currently has roughly 25 people, agencies, and suppliers reporting to him across Customer Service, TikTok Shop, Amazon, Operations, Retention, and Finance — plus a running list of ~20 ad hoc growth projects. There is no layer between him and the work. Every decision, follow-up, deadline, blocker, and loose thread routes to one inbox.
The Chief of Staff is that layer. You will own the operating system of the company: who owns what, how they're measur