Lead - Cloud Platform Operations & Capacity

Grade Level: L3

Location: Islamabad

Last date to apply: 9th October 2026

What is Lead – Cloud Platform Operations & Capacity?

The Lead – Cloud Platform Operations & Capacity is the senior technical owner for cloud platform operations and capacity within Jazz Enterprise Solutions. The role keeps hosted platform services available for the customers who depend on them, and delivers the engineering work that expands and modernises the estate.

The environment spans enterprise virtualisation and container platforms, storage and data protection, and the platform networking required to operate a multi-tenant hosted service to contractual availability commitments.

The role covers both halves of that. Day to day: operations, capacity, change and incident management. Alongside it: the programme of platform upgrades, expansion and modernisation.

This is a hands-on technical role. It sets operating standards for the platform, works with the platform engineering team on design and delivery, and manages OEM and professional-services support on complex change.

The role reports to the Head of Cloud Platform (Implementation & Operations). It does not carry direct reports.

What does Lead – Cloud Platform Operations & Capacity do?

Scope and boundaries

•     Senior technical owner for cloud p