Director of Operations

About the Role:

We are seeking an experienced and dynamic Director of Operations to oversee the day-to-day operations of a luxury 5-star hotel, ensuring exceptional service standards, operational excellence, and a consistently outstanding guest experience.

The ideal candidate will have a strong Food & Beverage and Culinary background, with proven experience leading complex F&B operations, while also demonstrating a solid understanding of Rooms Division and other key hotel departments.

Key Responsibilities:

• Oversee the daily operations of the hotel, ensuring seamless coordination across all operational departments.

• Provide strategic and operational leadership to F&B, Culinary, Rooms, and other guest-facing departments.

• Take a strong leadership role in Food & Beverage and Culinary operations, ensuring exceptional quality, service standards, profitability, and guest satisfaction.

• Drive operational excellence across restaurants, bars, banqueting, room service, and culinary operations.

• Ensure all departments consistently deliver the standards expected of a luxury 5-star property.

• Monitor operational performance, revenue, profitability, quality, and guest satisfaction across the hotel.

• Develop and implement operational strategies and initiati