Software Engineer - Customer Solutions
About Pangram Labs
Pangram Labs is an AI research lab building state of the art detection products for text and image. We believe that transparency around authenticity and authorship is important, and that this is a pressing and growing issue in the era of AI proliferation. We're building a growing team focused on solving critical detection challenges for customers across sectors.
The Role
We are hiring a Software Engineer to build great product experiences and deliver solutions for our customers. You will be the technical point of contact in customer Slack channels, the owner of a variety of customer reported bugs and feature requests, and build custom integrations and infrastructure for a diverse set of customers. This is an early-career engineering role for someone who is excited to ship code that customers use and make direct impact on a daily basis. You'll develop deep knowledge of our detection models and API, work closely with our engineering teams, and have a clear path towards technical career development.
Primary Responsibilities
Own bugs and feature requests from intake through completion, working in coordination with the engineering team a
