Senior Learner Support & Outreach Specialist
Senior Learner Support & Outreach Specialist
Location: Remote (US) Type: Full-time
What we do:
Pathstream was founded on the premise that substantial unrealized economic and human potential exists within each organization’s frontline workforce. We are reshaping the way employees and managers on the frontlines excel in their careers. In this age of rapid tech evolution, our enterprise partnerships transform frontline teams from transactional to relational, from back office to middle office, and from task-oriented to strategic.
Pathstream impacts companies’ bottom lines through improved productivity, increased retention, and enhanced customer experience. Employees experience greater success in their current roles and unlock future professional growth.
About the Role
Pathstream is growing its Customer Support team, and we're looking for a Senior Learner Support & Outreach Specialist to guide new learners through onboarding and serve as a key resource for information, guidance, and encouragement as they work toward completing their certificate programs.
This is not a reactive, ticket-queue or call
