Operations Coordinator - Dearborn, MI - Full Time
Operations Coordinator — ABA Clinic
Patterns Behavioral Services | Dearborn, MI
Pay: $22–$26 per hour, depending on experience
Schedule: On-site, 7:30 - 4:30pm
A well-run clinic starts with someone who keeps schedules moving, follows through on details, and makes families and staff feel supported.
At Patterns Behavioral Services, we’re looking for an Operations Coordinator to partner with our Clinical Director and support the daily operations of our Dearborn ABA clinic. This role combines scheduling, office management, and administrative support for Detroit Wayne Integrated Health Network (DWIHN) requirements.
If you enjoy solving problems, bringing order to a busy day, and doing work with a meaningful purpose, we’d love to hear from you!
What You’ll Do
Scheduling and Service Coordination
- Maintain accurate staff and client schedules for assigned locations.
- Coordinate with clinical leadership to address cancellations, staffing changes, and coverage needs.
- Audit schedules and client hours, identify discrepancies, and follow through on corrections.
- Monitor session conversion and required signatures, following up with clinical staff on outstanding items.
- Track cancellation trends and communicate opportunities to improve service consistency.
- Coordinate scheduling within approved service authorizations and flag concer