Administrative Assistant
MiddleRemoteSalary undisclosed
Job Description
Administrative Assistant
Position Type: Full-Time, Remote
Working Hours: U.S Business Hours
About the Role
We are looking for an organized, proactive, and customer-focused Administrative Assistant to support lead intake, customer outreach, appointment scheduling, and CRM management.
This role is highly focused on keeping the lead pipeline organized and moving. You’ll communicate with prospective customers, schedule appointments for the sales representative, maintain accurate CRM records, and help ensure leadership has a clear view of pipeline performance.
What You’ll Own
Lead Intake & Management
- Receive and accurately log incoming leads.
- Ensure every new inquiry is captured in the CRM promptly and without gaps.
- Maintain complete and accurate lead records.
Lead Outreach & Scheduling
- Call prospective customers to understand and qualify their needs.
- Answer initial questions and introduce the company professionally.
- Book appointments for the sales representative to visit customers and present estimates.
CRM Workflow Management
- Move leads through each stage of the pipeline consistently.
- Keep lead statuses current and accurate.
- Maintain CRM data so the team can track set rate, close rate, and other key metrics i
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