Business Operations Coordinator

Business Operations Coordinator – CRM, Billing & Scheduling

Full-Time | Remote | U.S. Business Hours (EST)

About the Role

At Pavago, one of our clients is hiring a highly organized Business Operations Coordinator to keep day-to-day operations running accurately and efficiently.

This is a hands-on, execution-focused role covering CRM management, billing, scheduling, client communication, workforce coordination, and administrative operations.

You’ll be responsible for making sure data stays accurate, invoices go out correctly, schedules remain organized, and no important follow-up falls through the cracks.

What You’ll Do

CRM & Operations Management

• Maintain accurate and up-to-date CRM and operational records
• Manage data across Excel, Google Sheets, OneDrive, CompanyCam, and CRM systems
• Keep documentation, workflows, and digital records organized
• Identify discrepancies or process gaps before they create operational issues

Billing & Invoicing

• Process invoices accurately and on time
• Track outstanding balances and payment follow-ups
• Maintain organized accounts receivable records
• Coordinate with accounting on reconciliations and supporting documentation
• Ensure billing accurately