Customer Sales Representative
MiddleRemoteSalary undisclosed
Required Skills
Apache Spark
Job Description
Customer Sales Representative (Inbound Sales) – Plumbing Services
Full-Time | Remote | U.S. Hours | Evenings & Weekends Required
About the Role
At Pavago, one of our clients is hiring a Customer Sales Representative (CSR) to handle high-volume inbound calls and convert customer inquiries into booked plumbing services and memberships.
This is a sales-focused customer service role. You’ll build trust quickly, understand the customer’s needs, overcome objections, schedule the right service, and confidently close the call.
If you’re persuasive on the phone, comfortable with performance targets, and experienced in inbound sales or call-center environments, this could be a strong fit.
What You’ll Do
Inbound Sales & Booking
- Handle high-volume inbound customer calls
- Convert inquiries into booked plumbing appointments
- Target an 85%+ call-to-booking conversion rate
- Ask the right questions, understand customer needs, and recommend appropriate services
- Handle objections while maintaining a professional, customer-first experience
Membership Sales & Upselling
- Identify relevant upsell opportunities during customer conversations
- Promote and sell the Pipeline Club membership
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