Licensed Insurance Customer Service Representative (P&C)
Licensed Insurance Customer Service Representative (P&C) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
Location: Outside the United States
About the Role
At Pavago, one of our clients is hiring a Licensed Insurance Customer Service Representative (P&C) to support a U.S.-based insurance agency with policy servicing, quoting, renewals, and day-to-day customer support.
This is a client-facing insurance role where you’ll communicate directly with policyholders, prospects, carriers, and agency teams. You’ll help customers understand their coverage, process policy requests accurately, prepare quotes, and ensure every interaction is handled professionally and efficiently.
An active U.S. Property & Casualty (P&C) insurance license is required, either resident or non-resident. If additional state licenses are needed for the role, the client will assist with obtaining them.
What You’ll Own
Policy Servicing
- Handle policy changes, endorsements, renewals, cancellations, and other servicing requests.
- Respond to policyholder questions accurately and professionally.
- Review policy information and assist clients with coverage-related questions.
- Maintain detailed records of customer interact
