Operations Specialist
Operations Specialist (Workforce Operations & Scheduling) – Remote
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring an Operations Specialist to manage live workforce operations on a fast-paced scheduling platform.
This is not a traditional administrative or support role.
You’ll operate at the center of daily execution, ensuring shifts are filled, professionals are deployed, attendance is monitored, and clients receive reliable service in real time.
You’ll own the complete shift lifecycle, including workforce coordination, attendance management, real-time issue resolution, and last-minute scheduling coverage.
If you thrive in high-pressure operational environments, enjoy solving problems on the fly, and excel at coordinating multiple moving parts simultaneously, this role is built for you.
What You’ll Own
Shift Fulfillment & Workforce Coordination
- Own the end-to-end shift fulfillment process.
- Respond quickly to incoming client staffing requests.
- Assign professionals to open shifts and confirm availability.
- Ensure shifts are filled accurately and on time.
- Coordinate replacements for last-minute cancellations and no-shows.
