Property Management Coordinator
Property Management Coordinator – Remote
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a Property Management Coordinator to support the day-to-day operations of a growing self-storage portfolio.
This is a highly organized, customer-focused operations role that serves as the backbone of daily property management activities. You’ll ensure customer inquiries, rentals, move-ins, move-outs, billing issues, delinquency management, and administrative workflows are handled accurately and efficiently.
Working closely with leadership and on-site teams, you’ll help deliver exceptional customer service while maintaining organized systems and improving operational processes.
If you enjoy creating structure, solving problems, and keeping operations running smoothly, this role is built for you.
What You’ll Own
Customer Service & Tenant Support
- Respond to customer inquiries via phone, email, and messaging platforms.
- Assist customers with:
- Reservations
- Rentals
- Move-ins
- Move-outs
- Billing questions
- Gate access issues
- Lease-related inquiries
- Maintain accurate customer records, notes, and communication history.
- Resolve custome
