Founding CSM - Endless Commerce
About Endless Commerce
Endless Commerce is an AI-powered CommerceOS that helps consumer brands manage the chaos of omnichannel operations. We serve brands scaling from $1M to $500M+ in revenue, providing real-time inventory visibility, EDI and purchase order automation, and supply chain intelligence across DTC, wholesale, marketplaces, and retail channels.
Our clients include brands like Food52, Great Jones, Heyday, Tin Can, Pattern Brands and more-- we're growing fast and our nimble team needs your help keeping up!
The Role
You're a relationship-driven operator who thrives on making customers wildly successful. As our first CSM, you'll own the entire post-sale experience— from onboarding new brands to deepening relationships with our existing portfolio, identifying expansion opportunities, and building the playbooks that will define how Endless Commerce delivers value at scale. This role is great for someone who loves wearing many hats and finds genuine satisfaction in solving real operational problems for the brands they work with. Expect to own onboarding, retention, expansion, and everything in between.
What You'll Own
Onboarding: Lead new customers from signed contract to fully live on Endless— coordinating with our product team to ensure a smooth, fast, and confidence-building l
