Founding Forward Deployed Engineer

New York City · In Person · Travel Required

ABOUT FRONTDESK

Frontdesk is building AI workers that run customer operations across voice, text, email, and chat.

Over the last year, the size of the contracts we've been closing has increased roughly 10x, with several enterprise deals now reaching six figures and beyond.

At that scale, deployment stops being simple.

Our largest customers need custom integrations, complex workflows, outbound orchestration, legacy systems connected, and dozens of edge cases handled before AI can actually run meaningful parts of their business.

We're looking for the person who wants to own that problem.

THE ROLE

We're hiring our Founding Forward Deployed Engineer.

You will take our hardest enterprise customers from:

"We want Frontdesk to do this" → "It's live in production."

There won't always be a playbook.

You might fly to a customer's office, sit with their operators, understand a workflow nobody has documented properly, design