Care Plan Specialist (US Hours)
Work From Anywhere in the Philippines
Work Schedule: PST | 9:00 AM – 6:00 PM (Monday–Friday, flexible for urgent patient inquiries)
Compensation Range: $1200 - $1,400 USD/month based on experience
A fast-growing US healthcare provider specializing in personalized treatment for patients with chronic headaches and migraines is looking for a Care Plan Specialist to manage patient care plans and guide patients through their treatment journey.
The team blends clinical expertise with a patient-first approach, delivering compassionate, specialized, and ongoing care designed to improve quality of life. Care is high-touch and continuous, with every patient supported across the full arc of their treatment.
Day-to-day, the Care Plan Specialist conducts patient intake, transcribes physician diagnoses and treatment plans, builds and maintains personalized care plans, runs post-appointment follow-ups, and coordinates insurance, prior authorizations, and billing inquiries. Success means accurate, compliant, and up-to-date documentation alongside a seamless, supportive experience for every patient.
Requirements
Must-Have
- 2–3 years of experience in patient navigation, healthcare coordination, or medical records management
- Working knowledge of medical terminology, diagnoses, and treatment plan documentation
- Medical transcription experience — acc