Growth Operations Specialist (US hours)
Work From Anywhere in the Philippines
Work Schedule: PST │ 9:00 AM – 6:00 PM (Monday–Friday)
Compensation Range: $1200 - $1,400 USD/month based on experience
A growing US healthcare organization is looking for a Applicant Operations Specialist to guide prospective patients through onboarding — from initial inquiry through appointment booking — and deliver a seamless, trustworthy intake experience.
The company operates in a fast-paced, compliance-driven healthcare environment, supporting clinical and operational leaders in delivering high-quality patient care. It values operational excellence, confidentiality, and proactive patient support across every interaction.
Day-to-day, the role centers on conducting virtual patient consultations, accurately documenting patient information, coordinating scheduling, and managing follow-ups across CRM and patient management systems. Success means stronger patient conversion, accurate information capture, and a smooth, confident transition into care that supports overall operational efficiency.
Requirements
Must-Have
- 2+ years in patient intake, telehealth, or patient-facing healthcare operations
- Demonstrated experience conducting patient consultations, intake calls, or appointment coordination
- Experience leading live patient-facing video consultations via Zoom or equivalent
