Remote Intake Specialist for Lawfirm Company
Work From Anywhere in LATAM and the Phillipines
Work Schedule: 8 am - 5 pm EST
Compensation Range: $1,500 - $2,000 USD/month based on experience
A boutique appellate law firm is hiring a Legal Intake Specialist to serve as the first point of contact for prospective clients and convert inbound inquiries into booked consultations and signed engagements.
Operating at a premium price point, the firm serves professional clients navigating high-stakes appeals after an unfavorable trial outcome. It is a small, fast-growing practice in startup mode, where precision and a polished client experience define the brand and every client touchpoint carries weight.
Day-to-day, the Specialist manages inbound calls, screens prospects for qualified appeals work, books consultations, and prepares engagement agreements using a custom contract-automation tool. Success means error-free agreements, accurately spelled names and correct figures, and consistently professional written and phone communication that protects the firm's reputation.
Requirements
Must-Have
- Experience in a phone-based client intake, customer service, or front-desk role handling inbound calls and prospect screening
- Hands-on experience drafting client-facing written communication (emails, documents) with accurate spelling, grammar, and formatting
- Experience preparing
