Electronic Data Interchange (EDI) Analyst

The Electronic Data Interchange (EDI) Analyst will be responsible for managing Penumbra’s EDI system and transactions.  It is a critical position to ensure the success of EDI usage and will be the primary point of contact between Penumbra and customers to resolve EDI issues.   What You’ll Work On • Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner • Act as liaison between our Customer and Field Support Operations (CFSO) team and our IT, Logistics, Finance and Sales teams to resolve EDI issues • Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance • Work directly with customers to facilitate onboarding, offboarding, and issue resolution • Provide technical support and guidance to internal users and trading partners on EDI-related matters • Demonstrate excellent communication skills (both written and verbal) including the ability to communicate ideas within the team, resolve differences and fully support the customer • Demonstrate analytical skills and ability to review EDI data and make recommendations about corrective actions to internal and external stakeholders • Maintain and update EDI documentation, standards, and procedures • Stay abreast of the latest EDI trends, technologies, and regulations in the healthcare industry.   • Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. • Understand re