Data Center Technician - Memphis
Datacenter Hardware Technician
Location: Memphis, TN (100% Onsite)
Shift: This is a 24/7 data center with rotating shifts, at least for the first few months. After several months, this will rotate back to a normal Monday-Friday (8-5 or 9-6) role.
Current shifts:
- Tuesday-Saturday (7am-4pm)
- Sunday-Thursday (3pm-12am or 11pm-8am)
Salary: 75-85K (based on experience)
Overview: We are seeking skilled Datacenter Hardware Technicians to manage break/fix operations, ensuring seamless operations of Dell servers in a fast-paced environment. This role requires hands-on technical expertise, with an emphasis on hardware repair, rack and stack, and troubleshooting. The ideal candidate is comfortable working onsite in a dynamic datacenter environment, managing tickets, and collaborating with a team to resolve hardware issues quickly and efficiently.
Responsibilities:
- Hardware Support: Perform hands-on maintenance, troubleshooting, and hardware replacement (e.g., GPUs, NICs, memory, etc.) for Dell servers and related equipment.
- Ticket Management: Track and manage service tickets, prioritizing and resolving issues in a timely manner.
- Problem-Solving: Diagnose and resolve hardware failures, leveraging expertise in
