Personal Assistant to the General Manager
Hotel: Village Heights Resort
About the role
As Personal Assistant to the General Manager at PHĀEA, you keep the hotel's management office organised and running smoothly. The role supports the day-to-day running of the hotel to demanding brand and quality standards: quality audits, guest satisfaction programmes, loyalty administration, sustainability reporting and structured commercial reporting. You administer the brand's platforms and compliance obligations, coordinate standards and projects across departments, prepare the data, reports and materials the General Manager needs to make decisions, provide administrative support to his daily work, and coordinate the property's sustainability efforts.
About Phāea
PHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury – one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.
Born in Crete, PHĀEA comprises a collection of properties – Phāea Blue, a member of SLH, Phāea Cretan Malia, a member of Design Hotels, Village Heights Resort and Koutouloufari Village Holiday Club. These properties blend bold design, responsible living, and authentic experiences, immersing visitors in the genuine Greece. PHĀEA is expanding to introduce undiscovered Greek destinations into its portfolio.
Together, we are on a journey of learning and evolution, where
