Product Deployment & Operations
About Phoebe
Phoebe is modernizing America’s home healthcare infrastructure. This is the coordination layer for one of the largest labor markets in the country.
Today, we build AI teammates for home care and home health agencies - starting with scheduling workflows that are mission-critical, high-volume, and deeply broken
We are looking for a high-agency operator to help us deploy Phoebe into real customer workflows and build the operating system for how we scale.
About the Role
You will own customer deployments from kickoff through successful activation.
You will work directly with agency owners, administrators, schedulers, and operators to understand how their business works, map their workflows, train their teams, identify blockers, and drive them to meaningful usage of Phoebe.
This is a customer-facing strategy and operations role at the center of how Phoebe scales. You will sit at the intersection of implementation, customer operations, product feedback, and company-building.
The goal is simple: help customers get live, get value, and make every deployment faster, cleaner, and more repeatable than the last.
