Sales Support - Healthcare

Overview of the role 

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. 

Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. 

Due to continued growth, we are hiring a new Sales Support to join our Healthcare team and provide assistance and support to the Account Managers. 

What will you be doing? 

• Raising sales orders utilising company sales tool while following process and ISO guidelines  

• Telephone, Teams and email liaison with customers and suppliers including confirming software prices, dealing with queries and latest deals etc.  

• Checking confirmation orders and ensuring that all aspects of the sales process are adhered to.  

• Updating purchases/quotes on the sales system, working accurately, and responding within agreed timelines  

• Utilising of our internal CRM system – duties would include creatin