TPA Oversight Manager (12 Month FTC)
Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.
Role purpose
This is a 12-month fixed-term contract.
The role requires the ability to effectively collaborate with Risk, Legal, transitions, Finance and PI’s third party administrators to secure their buy-in and implement improvements to systems, processes, and technology, as appropriate.
You will apply your knowledge and insights of the Customer Operations function and understand how this impacts our policyholders.
To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to our policyholders, shareholders, and Trustees on a consistent basis.
Our Company values are expected to be reflected in the delivery and performance of every role.
Specific accountabilities assigned to the role of Pension Services TPA Manager within Customer Operations
- Lead the Pension Services TPA Team, ensuring effective governance and oversight of Third Party Administration partners (TPA par
