Manager, Legal Contracts
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
This role provides strategic and operational leadership for enterprise contracting and agreement management for the Legal department while overseeing the contract operations framework, including intake, contract lifecycle management (CLM), governance, repository practices, and technology enablement. Coordinates across Legal, Procurement, Finance, Technology, and business stakeholders to create consistent, scalable, and business-focused contracting processes. Establishes program priorities, service standards, controls, and a multi-year roadmap to improve contract visibility, stakeholder experience, compliance, and operational performance while preserving appropriate legal review and decision-making by counsel.
- Lead the enterprise contract operations program and define the operating model for agreements across intake, drafting support, review, approval, execution, storage, amendment, renewal, obligation tracking, and closeout.
- Own the CLM strategy, governance model, product roadmap, enhancement portfolio, adoption plan, and operating standards in partnership with Legal, Technology, Procurement, Finance, and business stakeholders.
- Establish and maintain governance for contract templates, clause libraries, playbooks, approval authorities, contract metadata, repository standards, access controls, retention requirements, and exception handling in coordination with legal subject matter owners.
- Oversee contract repository integrity and lifecycle controls, including standards for executed agreements, amendments, related documents, metadata completeness, renewal dates, obligations, audit trails, and records readiness.
- Plan and direct testing, change management, communications, training, documentation, and adoption activities for new contract processes, templates, workflows, integrations, and system enhancements.
- Build a scalable contract operations capability through documented procedures, role clarity, resource planning, stakeholder forums, and a prioritized continuous improvement roadmap.
- Complete other duties as assigned.
Qualifications
- Bachelor’s degree in Business Administration, Finance or related field required
- Juris Doctorate Preferred
- Minimum 5 years' experience in years of contract management, legal operations, procurement, or related experience.
Specialized Knowledge
- Experience drafting, reviewing, and negotiating commercial agreements.
- Strong understanding of contract law principles and risk management practices.
- Excellent written and verbal communication, negotiation, and problem-solving skills.
- Experience working with contract lifecycle management (CLM) systems.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
Competencies
- Ability to resolve issues with a high sense of urgency
- Ability to prioritize, execute tasks and meet deadlines in a fast-paced, dynamic environment
- Excellent attention to detail and follow up skills
- Excellent problem solving and critical thinking skills
- Excellent verbal and written communication skills with ability to draft contract language
- Ability to handle sensitive and confidential information ethically and responsibly
- Ability to mentor junior team members
Additional Information
Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay
All your information will be kept confidential according to EEO guidelines
