Regional Director, Customer Success - EMEA
Who We Are
Pixability is the leading AI-driven technology company that empowers the world's largest brands and their agencies to maximize the value of their video advertising across YouTube and CTV. Leveraging its proprietary technology platform and data, Pixability reduces wasted impressions on video campaigns by identifying contextually relevant, brand suitable inventory and maximizes cost efficient outcomes. Pixability's suite of solutions have been used by the top media agencies including Dentsu, Interpublic Group, Omnicom, Publicis, and GroupM, and brands such as KIND, McDonalds, Salesforce and Puma. For more information about Pixability, please visit www.pixability.com.
Role Overview
The Regional Director, Customer Success is the senior-most Customer Success leader in EMEA, owning client health, retention, and service quality for every campaign in the region. This is a player-coach role: you will carry a portfolio of the region's most strategic accounts yourself while leading the regional CS organization (Account Managers, Media Strategists, and offsite Campaign Managers) and serving as the highest point of escalation for clients and internal stakeholders. You will operate as the CS counterpart to the SVP, Sales EMEA, retaining and growing the region through performance, service, and relationship depth, and serve as the region's CS voice at Pixability's US headquarters.
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