Project Manager - Client Operations (swing shift)

Project Manager, Client Operations

Location: Burbank (On-Site)
Schedule: Swing Shift, 4pmStart Time
Position Type: Full-Time, Salaried
Compensation Range: $70,000-$85,000

Responsibilities

• Manage the creation and delivery of digital video and audio files to digital storefronts such as iTunes, Netflix, Amazon and Disney+
• Manage multiple projects from client(s) order to delivery completion, focusing on highest quality and on time delivery
• Establish a solid understanding of specific client specifications and needs
• Build strong working relationships with clients and deliver world class customer service
• Manage, monitor, and update all timelines, setting realistic expectations for day to day deliveries and communicating clearly with clients and internal operations
• Work with the billing team to ensure projects are billed correctly and on time to clients
• Perform order entries based on client requests and ensure data accuracy in all internal and external systems
• Provide strategic solutions to any issues that may arise with clients
• Collaborate with operational teams to build processes and make sure workflows operate smoothly and efficiently
• Identify areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities
• Support Pixelogic’s vision an