People Experience Advisor - Italian Speaking (Inside IR35 Day Rate Contract - 6m)
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Location: London / Hybrid
Duration: 6m
Engagement Method: Umbrella/PAYE
Role overview:
As part of the People Experience team, you will have broad exposure to the full scope of an employee’s lifecycle. This will involve working alongside others in our People team which will maximise your exposure to all specialisms within the People function.
What you’ll be doing:
- Provide professional PX support to colleagues within the EMEA region.
- Managing cases in our ServiceNow platform, delivering a great customer experience and meeting SLAs.
- Identifying case trends, seeking out opportunities for process improvement, proactively looking at ways to support employee and manager self-service and streamline our processes.
- Managing family leave and flexible working requests, working with managers and employees to support the leave of absence and flexible working processes.
- Managing benefits processes e.g. relating to long service awards, games code allocation etc.
- Supporting the onboarding process and leading new starter inductions.
- Carrying out pre-employment checks relating to referencing and/or right to work, ensuring compliance with our screening policy and Home Office requirements in a timely manner.
- Maintaining accurate records in Workday and other HR systems, ensuring that documentation is stored appropriately and in line with data protection requirements.
- Producing letters, contracts, and other employee documentation in an accurate and timely way.
- Building strong working relationships with colleagues, partners, and the People team, treating employees fairly and in line with good practice and legislation.
- Raising issues that cannot be resolved at first point of contact.<