Account Manager | AI Startup | Madrid (Hybrid)
You will be the main point of contact for your accounts, guiding them, supporting them, spotting opportunities, and ensuring their delivery channels run on auto-pilot. This role blends customer obsession, analytical thinking, and commercial drive, and is ideal for someone who wants to take tangible responsibility and grow fast in a high-execution environment.
You will collaborate closely with our Customer Success, Sales, and Product teams, actively solve client challenges, and help improve processes as we scale across Europe.
]]>1–3 years of experience in Account Management, Customer Success, or managing client portfolios (preferably in SaaS, hospitality, or delivery platforms).
Customer-obsessed — you deeply care about client outcomes and long-term relationships.
Detail-oriented and structured — you follow up, follow through, and stay on top of multiple moving pieces.
Strong communication and relationship-building skills — clients trust you.
Comfortable working with data, metrics, and performance dashboards.
Commercial mindset — you can spot upsell opportunities, understand client needs, and push for adoption.
Problem solver — proactive, resourceful, and fast at unblocking issues.
Thrive in a fast-paced, high-ownership environment.
Fluent in Spanish, with strong English (B2+).
Work at the intersection of AI + restaurants = big impact.
Be part of a young, international, and driven team.
Hybrid model
Offices in Madrid and Lisbon
Private health insurance
Real career growth opportunities — your success fuels ours.
A culture where ideas matter and hustle is rewarded.
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