Director, Consumer Experience

Director, Consumer Experience

The Role

The Director, Consumer Experience builds and leads Plexus’ Consumer Experience function, improving how consumers discover, purchase, use, reorder, and share our products. This position translates consumer insights, behavioral data, and Voice of Customer feedback into measurable improvements in acquisition, engagement, retention, loyalty, and profitable growth.

Employee Value Proposition

Build a new function with executive visibility and direct influence on Plexus’ growth strategy. Working alongside the VP, this leader will shape the team, operating model, and roadmap while helping define the future of consumer experience within direct