Manager, Health Concierge - Inbound
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for an experienced, compassionate people leader to lead our Health Concierge - Inbound team from our Vancouver HQ. The ideal candidate combines strong sales acumen with the judgment developed through previous people leadership, the ability to communicate with impact and sustain motivation during periods of rapid change, and the discipline to manage time and resources effectively as priorities shift.
Reporting to the Director of Assisted Sales, you will lead and mentor a team of Prenuvo Health Concierge responsible for managing incoming inquiries, generating and qualifying leads, and nurturing patient relationships. You will help drive sales performance, deliver excellent patient experiences, and achieve ambitious revenue targets while remaining close to the day-to-day work of the Inbound Sales Representative (IBR) role.
