Product Support Specialist I
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for a motivated Product Support Specialist I to join our team. You have a passion for understanding and supporting your users, and you take pride in resolving their problems quickly and clearly. You thrive in fast-paced environments where no two days are the same, working through a queue of incoming requests, reproducing and documenting issues, and partnering with engineering and clinical teams to get users back on track. You are passionate about supporting products that make a meaningful impact on the lives of thousands of people and their health.
This role does not provide visa sponsorship. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa (current or future).
Help reshape the world through pro
