HR Employee Relations Specialist

At ProCook, we believe that a strong, engaged, and supported workforce is the key to success. As an Employee Relations Specialist, you will play a crucial role in ensuring a positive working environment by providing expert guidance on employee relations (ER) matters. You will support and coach managers, drive best practice, and ensure compliance with employment legislation while fostering a culture of fairness and transparency.

Requirements

• Previous experience in a similar role within a fast-paced retail or hospitality environment would be highly advantageous.

• Provide expert advice on all aspects of managing underperformance, including informal and formal performance improvement plans.
• Lead on investigations, ensuring high-quality reports and recommendations, particularly in redundancy and restructure cases.
• Deliver support and guidance across a wide range of ER areas, including disciplinary and grievance processes, flexible working requests, TUPE, sickness, contractual queries, and policy interpretation.
• Coach, advise, and influence line managers on ER issues efficiently and accurately, ensuring best practice is applied consistently across the business.
• Maintain accurate records of case management and tracking, providing insights through data reporting.
• Design and deliver ER-related training to managers, equipping them with the knowledge and skills to handle employee relations