Customer Services Advisor

About us

Prodigi is an all-in-one platform designed to help businesses transform digital content into print on demand products. Since launching in 2014, we’ve grown fast, earning 14th place on the Sunday Times Virgin Atlantic Fast Track 100 list of the UK’s fastest-growing companies.

Today, we work with a worldwide network of 50+ production facilities across 10 countries (including four in-house sites), giving our customers the freedom to print their artwork on almost any product, and ship it anywhere in the world.

Behind all of this is a team that cares deeply about quality, collaboration, and delivering a great experience for our customers.

The opportunity

We're looking for an experienced Customer Services Advisor to join our growing team. You'll be the friendly, helpful voice of our brands, responding to merchant enquiries via Zendesk and ensuring every customer interaction reflects our high standards for service and professionalism.

This is a varied role where you'll help resolve issues from order status queries to product questions, working collaboratively with colleagues across the business to res