Associate Billing Success Manager (B2B SaaS)

Job Title: Associate Billing Success Manager (B2B SaaS)

Company Overview:

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an Associate Billing Success Manager (BSM) who will serve as a Prompt billing expert to customers via our support channel and during customer onboarding and will be an integral part of our BSM team.

This role is an unprecedented opportunity to have an immense impact on our industry leading Customer Success Team that ranks 81 Net Promoter Score points higher than our competition (in other words, people love Prompt). We’re looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works.

The expectation for this role is that once you complete our comprehensive Billing Success Manager Onboarding (3-6 months), you’ll become a full Billing Success manager, ready for all BSM duties listed below.

We’re doing something special here and this role will be critical in taking Prompt to the next level.