Executive Assistant & Customer Success Support Associate (B2B SaaS) Hoboken, NJ

Title: Executive Assistant & Customer Success Support Associate (B2B SaaS)

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest-growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking for an exceptional Executive Assistant & Customer Success Operations Partner to support our Vice President/Founding Team Member and Customer Success organization as we continue to scale.

This is not a traditional Executive Assistant role, nor is it purely an administrative support position. We’re looking for someone who can seamlessly move between executive support, day-to-day operational execution, and cross-functional project management. You may be coordinating an executive meeting one moment, ensuring a critical CS process is completed accurately the next, and then driving stakeholders across multiple departments toward a deadline.

The right person is highly organized, resourceful, curious, and incredibly dependable. You enjoy figuring things out, understand that no task is beneath you, and take pride in getting work across the finish line. Over time, we expect you to develop a strong understanding of Prompt's business and become a trusted partner who can anticipa