Director, Engagement

Director, Engagement

Our Engagement team plays a pivotal and strategic role in our consultancy’s operations to deliver great work, build long-term client relationships, and drive business results. This team creates the conditions for success by inventing new processes and systems, bringing operational rigor, and architecting relationships built on trust. They understand the unique needs and motivations of our clients and our internal teams and continuously identify ways to advocate for both, ensuring projects are successful, on time and of unrivaled quality.

As a Director, Engagement, you are a senior client and delivery leader responsible for overseeing complex engagements and building trusted client relationships. You balance the big picture with day-to-day delivery, ensuring teams are set up for success while identifying opportunities to deepen relationships and grow our impact.

You bring strong commercial judgment and operational rigor, anticipating the needs of clients and teams while providing leadership and guidance to more junior members of the Engagement team.

What you will do:

• Lead complex, multidisciplinary client engagements, overseeing the overall approach, delivery, financial health, team needs and dynamics and client relationship from start to finish.
• Build trusted rela