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Posted 1mo agoSouth Jakarta, South Jakarta City, Indonesia

Account Manager

MiddleOn-site (South Jakarta)Salary undisclosed
Job Description
  • Identify and pursue account growth opportunities while handling various customer service and support activities to maintain customer satisfaction and loyalty.
  • Serve as the primary point of contact for key accounts, ensuring responsiveness, trust, and strategic alignment.
  • Build strong relationships with clients by understanding their needs, budget, and goals.
  • Regularly meet with clients to discuss their requirements and explain how our plans align with their objectives.
  • Balance both retention and growth, with a clearly defined goal related to revenue growth.
  • Ensure clear and consistent communication with clients, keeping them informed about relevant updates, changes, and opportunities.
  • Proactively share valuable insights and unique perspectives to help improve clients' business.
  • Act as a trusted partner and advisor who genuinely wants to help clients succeed.
  • Maintain comprehensive customer records, including contracts, invoices, and correspondence.

Requirements

  • Candidate must possess at least a Bachelor's Degree in finance, business, or related field.
  • Preferably, at least 2 years of work experience in Sales or as an Account Manager within a related industry.
  • Strong communication, negotiation, and interpersonal skills.
  • Proven track record of achieving sales targets and building client relationships.
  • Knowledge of market

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