Customer Success Manager

About Qualifyze:

Founded in 2019, Qualifyze is a leading company in supply chain compliance management in the Life Sciences industry, trusted by over 1,500 pharmaceutical and healthcare companies globally. Our digital suite of solutions connects manufacturers, suppliers, and a global network of more than 250 auditors and quality experts.

With a track record of over 4,500 audits across 85+ countries and the largest and most accurate supplier network and data analytics tools, Qualifyze stands as the all-in-one partner for quality compliance and supply chain risk mitigation in the Life Sciences sector.

Role Overview:

At Qualifyze, we don't just support our customers — we partner with them to reduce risk and accelerate innovation in life sciences. As a Customer Success Manager (CSM), you’ll play a key role in driving customer satisfaction, retention, and adoption, ensuring that clients achieve long-term value through our solutions.

You’ll manage a portfolio of accounts, acting as the main point of contact throughout the customer lifecycle. You’ll collaborate with other CSMs, Account Managers, and cross-functional tea