Virtual Administrative Support Specialist
MiddleRemoteSalary undisclosed
Job Description
We are seeking a highly organized and proactive Virtual Administrative Support Specialist to provide a combination of customer service, technical support, and administrative assistance. The ideal candidate is detail-oriented, tech-savvy, and experienced in managing client communications while keeping operations running smoothly.
- Full-time, 40 Hours/Week
- Fully remote, work from home
- Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
- Availability to work during EST business hours.
Key Responsibilities
Customer Service & Technical Support
- Respond promptly to customer inquiries via email, chat, and/or phone
- Troubleshoot basic technical issues and provide clear, step-by-step solutions
- Escalate complex concerns to the appropriate team when necessary
- Maintain a high level of professionalism and customer satisfaction
Calendar Management
- Manage and maintain calendars, ensuring accuracy and efficiency
- Schedule, reschedule, and coordinate meetings across different time zones
- Send reminders and ensure all stakeholders are informed and prepared
Appointment Setting
- Coordinate and confirm appointments with clients and internal teams
- Follow up on leads and inquiries to secure bookings
- Maintain organized re
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