Director, DTC Channel

DESCRIPTION

quip is rebuilding how it acquires and keeps direct-to-consumer customers, and the Director, DTC Channel owns that rebuild. Subscription is the heart of our business, and this seat owns whether it grows: the channel P&L, the acquisition budget, and the full funnel from first click through first repeat purchase.

This is a hands-on role. You’ll set the strategy and then get into the work to prove it out, in the numbers, the funnel, and the platforms themselves. Expect to move from a spend review to a checkout conversion problem to a subscriber churn cohort in the same week, and to own the number across all three.

In your first 90 days we’d expect a clean baseline of the funnel and a prioritized, sized list of where we’re losing customers. From there, measurable movement in blended CAC and payback, and a testing cadence that leaves a record of what worked.

This is a hybrid role based in our DUMBO, Brooklyn office two days per week. 

Base Salary: $170k to $190k

This range represents anticipated base salary range for this position, in addition to competitive benefits and equity (as applicable). We carefully assess and consider several factors with each candidate, including location, role-related knowledge, experience and skills. Compe