Cluster Assistant Manager - Digital Marketing

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are looking for a commercially minded Assistant Digital Marketing Manager to drive digital marketing performance across our four hospitality properties. The successful candidate will lead the execution of digital campaigns, manage social media platforms, optimise paid advertising, generate qualified leads, and support revenue growth across rooms, food and beverage, events, and other hotel offerings.

This is an exciting opportunity for a digital marketer who combines creativity with commercial thinking and understands how to convert digital audiences into actual business.

Digital Sales & Revenue Generation

* Develop and execute digital campaigns designed to drive room bookings, restaurant reservations, F&B sales, event enquiries, and other revenue opportunities.
* Translate hotel offers, promotions, and seasonal packages into compelling campaigns that generate enquiries, conversions, and sales.
* Identify opportunities to improve campaign conversion rates and maximise return on advertising spend.
* Work closely with Sales, Reservations, and F&B teams to convert digital enquiries into confirmed business.

Paid Digital Advertising

* Plan, execute, manage, and optimise paid campaigns across Meta platforms and other relevant digital channels.
* Allocate advertising budgets strategically across the four properties based on campaign objectives and commercial priorities.
* Monitor campaign effectiveness, cost per lead, conversion rates, and return on ad spend, implementing improvements where necessary.
* Test creative content, audiences, and campaign formats to improve performance and reduce acquisition costs.

Social Media & Community Management

* Oversee Facebook, Instagram, TikTok, and other relevant social media platforms across all four properties.
* Manage content calendars and publishing schedules, ensuring content supports business priorities, promotions, and revenue-generating initiatives.
* Ensure timely and professional responses to messages, comments, and online enquiries, with effective follow-up to maximise conversion opportunities.
* Maintain consistent brand standards while tailoring content and campaigns to each property’s target audience.

Campaign Planning & Execution

* Coordinate integrated digital campaigns for rooms, restaurants, bars, weddings, meetings and events, festive promotions, and special offers.
* Collaborate with creative, PR, Sales, Reservations, and F&B teams to develop campaigns aligned with monthly revenue targets.
* Monitor competitor activity, market trends, and audience behaviour to identify new opportunities for business growth.

Performance Reporting & Commercial Accountability

* Prepare monthly reports evaluating campaign performance, audience engagement, lead generation, conversions, and advertising expenditure.
* Track key performance indicators, including qualified enquiries, cost per lead, conversion rates, revenue generated where attributable, and return on ad spend.
* Provide actionable recommendations to improve campaign performance and digital sales across all four properties.
* Maintain clear reporting on campaign objectives, results, budget utilisation, and opportunities for improvement.

Qualifications

* Degree or professional qualification in Digital Marketing, Marketing, Business, or a related field.
* Minimum 3–5 years of relevant digital marketing experience, preferably in hospitality, travel, tourism, or a consumer-facing business.
* Proven hands-on experience in Meta Ads Manager, paid social campaigns, audience targeting, and budget optimisation.
* Demonstrated ability to generate qualified leads

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! 

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.  

Apply now and let’s make every moment matter.  

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.