Service Operations Analyst (12 month FTC)
Closing date: 07 October 2026
Salary: £33,786 to £44,282
Help Shape the Future of Britain's Railway
Rail Delivery Group (RDG) partners with Britain’s train operators to put customers at the heart of everything we do, delivering essential services and dedicated experts who keep the nation’s railway running efficiently.
From journey information, reservations and Railcards to improving performance, safety and accessibility, we drive the services and people that keep the railway moving. Anyone who has travelled by train or booked a journey for friends or family, will have used our services. We are integral to the running of the railway and play a crucial part at every stage of the customer journey – making sure we are delivering a better railway for all our customers, now and in the future.
As we embark on a new era for rail, we are now looking for a Service Operations Analyst to join us. If you are motivated by meaningful work and want to play a role in the future of Britain's railway, we'd love to hear from you!
We are looking for a Service Operations Analyst to join our service delivery team on a 12-month Fixed Term Contract where you will support in the delivery of several key industry fares and retail related services.
This includes the Product Management Service
