Automotive Service Advisor - Lexus

The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for an experienced Service Advisor with Rallye Lexus! The ideal candidate is looking for a long-term position with an outstanding team, who is able to influence the volume of the service business and plays a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, motivated individual with at least 2 years of automotive service advisor experience.

Responsibilities for this position include, but are not limited to:

• Establish ongoing consulting relationships with customers by being available during business hours to answer questions, explain additional repairs needed, and make arrangements for subsequent service reservations.
• Promote the sales of appropriate services, parts, and accessories by accurately identifying the customer's service needs and by thoroughly understanding the Lexus product and service lines.
• Establish working agreement with the customer by determining and verifying customer's service needs and recording them along with current vehicle and customer information on the repair order. Also, record the initial estimate signatures and verify the location of the customer so that no work starts without customer approval.
• Ensure all customer vehicle damages have been accurately identified on the check-in sheet. Aide in the inspection of