Install Manager

 

SUMMARY/OBJECTIVE
This position provides administrative and technical support to the Installers at Construction Resources. Requires excellent customer service and good communication skills. A willingness to work in a team environment with the Operations Team is necessary. In addition, the Install Crew Manager role will be responsible for coaching and training Installers and Helpers.

Essential Functions

• Manage Installation Teams.
• Manage customer service issues as they relate to service, scheduling, and quality control.
• Manage Repair Schedule and Repairs Team members.
• Improve interface between Commercial Installation group and facilitate an efficient use of installation resources.
• Assist sales staff with scheduling information.

Additional Duties:

• Ensure completion sign offs for each job.
• Train Install Team on proper techniques
• Complete safety training and ensure safety compliance with Install Team
• Coordinate job status updates with Install Scheduler
• Trouble- shoot specific problems as they