Field Operations & Merchant Success Executive
About the role
Retail Signal is a retail technology platform for independent minimarts and provision shops. A small device sits between the shop's existing barcode scanner and its existing checkout terminal. It runs brand-funded promotions at the till and collects shopping basket data, without the shop having to change its POS system.
We are launching in Malaysia with a 15-store pilot, and we are hiring the person who will run it on the ground.
This is not a desk job. You will install the devices, keep them running, and hold the relationship with every shop owner in the pilot. You will also build the pipeline of shops for the next phase. Our product team is in Singapore, so you will be our person in Malaysia. When something needs attention in a shop, you are the one who goes.
The role suits someone practical and self-directed, who is comfortable owning a market on their own, works carefully from a set procedure, and would rather spend the day in shops than in an office.
This is a 6-month contract covering the pilot. We intend to extend it when the pilot succeeds, and the person in this role is the one best placed to make that happen. Part of the job is building the pipeline of shops for the phase that follows.
What you'll do
Install and set up the devices
- Visit each shop before installation to confirm it is suitable, and record what you find.
- Install
