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Posted Yesterday•Remote

Commercial Back Office Specialist

MiddleRemoteSalary undisclosed
Job Description

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Commercial Back Office Specialist, you will play a pivotal role in supporting commercial operations, managing contractual agreements, and coordinating payment and administrative activities.

This is a remote vacancy open to candidates residing in Europe.

What You'll Do

  • Prepare, manage, and update standard commercial documentation and contractual templates, including Incentive Agreements, Credit Line addendums, and Incentive addendums (Overrides, SMAA);
  • Act as a liaison between partners and Operations teams, coordinating the resolution of booking issues, operational requests, and payment-related inquiries to ensure timely and effective support;
  • Coordinate payment-related administrative activities, including the collection of wire transfer confirmations from partners for

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