Developer Experience Engineer
What You'll Do
You'll own the entire developer experience function. This means doing absolutely everything to do with developer experience, including:
Developer Success: You'll be in all customer Slack channels as the frontline to help answer their questions and solve their problems. You'll give them advice on best practices for integrating with our API, and provide thoughtful support when they get stuck or need advice.
Technical Writing: You'll develop high-quality sample code, documentation, and technical demos to improve the developer experience.
Product: You'll chat with our customers to deeply understand what they need. You'll advocate for them by communicating their feedback to the rest of the team. You'll be the person we lean on when we build out self-serve developer flows, and optimize our products and developer resources for agents.
Internal Tools and Workflows: You’ll build tools to make our debugging processes more efficient and triaging less time consuming. You’ll have full agency to add new tools and processes as needed to help our customers to be more successful, faster.
And Other Things: Rarely, you may need to join sales calls as a technical resource, contribute to a technical
