Senior Learning & Development Consultant
About Us
At Red Energy, we are passionate about providing award-winning customer service to over 1.5 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 16 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers. Ready for a new career - come grow with us!
The Role
Are you a dynamic learning facilitator and innovator who thrives in fast-changing environments? We are looking for a Senior Learning & Development Consultant with strong, impactful classroom and workshop facilitation skills to join our CRM Project team and help lead a major business transformation. This is a 12 month fixed-term contract, with the potential to extend.
Reporting to the Retail Learning and Development Manager, you will be the architect of learning for our new CRM and billing platform. You’ll partner with Change Managers and project Operation Leads to bridge the gap between technical functionality and real-world "ways of working". This isn’t just about traditional system training, it’s about driving cultural evolution, critical thinking, and real-world capability. You will be on the front lines engaging our workforce, building capability amidst evolving scope, and guiding our people through change.
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