Customer Success Manager, Credit Cards | Bankrate

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. Must be able to work Eastern Standard Time hours.

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

We’re looking for a Customer Success Manager (CSM) who’s part strategist, part operator, and fully invested in helping partners grow. You’ll manage a portfolio of relationships across our credit card category shaping strategies, analyzing performance, and driving initiatives that create real business impact. This is a high-visibility role for someone who thrives at the intersection of data, strategy, and relationship management and wants to make a tangible impact on business growth.

What You’ll Do:

• Own relationship success: Build and deepen relationships with key issuer customers within our credit cards vertical, understanding their business goals and ensuring Bankrate delivers measurable results.
• Architect for scale: Identify opportunit