Director, Account Management | Allconnect

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

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The Director of Account Management is a strategic and emerging senior leader responsible for advancing key utility accounts while supporting and elevating the broader account management function. This role blends visionary leadership with hands-on execution, driving account growth, retention, and innovation across a portfolio of utility clients.

As both a people leader and business strategist, this individual will guide teams, shape account strategies, and build executive relationships while identifying trends and opportunities that unlock incremental value across accounts and the organization.

What You’ll Do:

• Define and execute forward-looking account strategies aligned with utility industry trends and client objectives, building roadmaps that drive measurable outcomes
• Implement structured account planning frameworks to drive consistency, scalability, and cross-account revenue oppo